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Ship your device to us after On-the-Phone-Assessment.

Free Canada Post Flat Rate Extra Small Box Instant Refund

At Truedata Recovery Solutions, we offer a free instant refund when you send your hard drive to us using a Canada Post flat-rate extra small box. Follow the simple steps below, and we’ll ensure your refund is processed as soon as possible.

Canada Post Extra Small Box Dimensions: Length x Width x Height: 9 ½ inches x 6 ½ inches x 3 ½ inches

Instructions:

  1. Submit a ticket if you haven't done already. "SUBMIT A CASE"
  2. Wrap your hard drive with at least half an inch of padding (paper, bubble wrap, etc.).(Don't include cables and power adapters) Don't worry—your hard drive will be safe with just a little padding. Hard drives are resistant to shocks and drops when not powered on. 
  3. Bring your package to any Canada Post office.
  4. Select the Extra Small Box (per the dimensions above) and place your wrapped hard drive inside.
  5. Address the package to:
Truedata Recovery Recovery Solutions
670 Highway 7 E, Unit # 19
Richmond Hill, Ontario L4B 3P2
  1. Enter your address as the sender.
  2. Pay for the flat rate box at Canada Post.
  3. Take a picture of the receipt and send an SMS/Text Message to 204-808-6518 or 647-373-9608

In your message, include your e-transfer details so we can process your refund immediately. We want to make shipping easy and worry-free. With this process, you can be confident that your hard drive will arrive safely, and we’ll refund your shipping costs right away!